Help & support

How can we help?

Get help with your account, daily goals, notifications, photos, or anything else in One Thing Daily.

Contact support

Tell us what happened, which device you use, and any steps that reproduce the issue.

We aim to reply within two business days.

Frequently asked questions

How do I delete my account?

In the app, open Profile, tap the settings icon, scroll to Account, then choose Delete Account. Confirming permanently deletes your account and associated data.

I cannot sign in. What should I try?

Check your connection and confirm you are using the same sign-in method you used to create the account. For email accounts, also check that your email address was confirmed.

Why are notifications not appearing?

Open iPhone Settings, choose Notifications, then One Thing Daily and enable Allow Notifications. You can adjust reminder preferences from the app’s settings.

Who can see my posts?

Shared triumphs are intended for friends you connect with in the app. You can also keep a completed triumph private when posting it.

For details about information and storage, read the Privacy Policy. You can also email us with a privacy or data request.